Advice & representation for members
If you are an eligible member and you have a workplace issue and require further information or guidance, please do view our guidance forms to view our most frequently asked questions and detailed information on issues such as Completing a Fitness To Practise (FTP) Statement, Disability Discrimination in the Workplace Guidance or Disciplinary & Suspension Guidance. There are 49 guidance sheets so do take a look here first.
If the guidance doesn't cover your query here is how you can contact the team:
- Contact us via the contact form for the Advice and Representation team and a member of our team will be in touch (log-in required).
- Call the Advice and Representation team on 0121 622 8413
Contact the advice and representative team
Please log in to your BASW membership first.
Guidance sheets for BASW/SWU members
From the day you join you will have access to 50+ guidance sheets created by the team which may assist you in resolving a current issue or managing the immediate problem and by providing an overview of what to expect from the process. The sheets cover a wide range of employment and regulatory processes as well as tips on how to approach certain situations or to prepare for meetings.
Membership services
You can find the following useful information on our website:
- Membership renewals. Your BASW membership will be due for renewal after each year of membership. Find out about ways to pay, what to do if your circumstances have changed and changes to your membership.
- Membership FAQs. Looking for something? Check out our frequently asked questions (FAQs) - including how to reset your password.
If you can’t find that you need, please use our webform or give the team a call:
- Contact the membership team using our webform
- Call the membership team on 0121 622 8401
Social Work Professional Support Service (SWPSS)
The Social Work Professional Support Service offer free and independent coaching for social workers and social work students across the UK.
- Find our more: Social Work Professional Support Service (SWPSS) | BASW
Insurance queries
BASW insurance cover is tailored to your social work role and experience level.
Financial support
Financial assistance for BASW members - from debt advice to charity grants and scholarships, BASW supports a range of financial services that offer support to social workers.
BASW teams across the nations
We have dedicated teams in Cymru, England, Northern Ireland and Scotland who provide dedicated membership support and services including groups, forums and networks. Contact the teams below:
| Nation team | webform | telephone |
|---|---|---|
| BASW Cymru | Contact us | 02922 401892 |
| BASW England | Contact us | 0121 622 8411 |
| BASW Northern Ireland | Contact us | 02890 648 873 |
| Scottish Association of Social Work (SASW) | Contact us | 0131 221 9445 |
Independent queries
Independent and self-employed BASW members can access a range of benefits and support
Media enquiries
- For press enquiries please contact our Senior Press Officer either by email anthony.dhadwal@basw.co.uk or call 07917897454
PSW Magazine
- To submit articles or to discuss ideas email editor@basw.co.uk or call Shahid Naqvi on 07747 845098.
Feedback, suggestions & complaints
General enquires
- Do contact the team with any general queries via this contact form or call 0121 622 3911
| BASW team | Telephone |
|---|---|
| General enquiries | 0121 622 3911 |
| Membership Enquiries | 0121 622 8401 |
| Media Enquiries | 0791 789 7454 |
| England Team | 0121 622 8411 |
| Scotland Team (SASW) | 0131 221 9445 |
| Northern Ireland Team | 02890 648 873 |
| Wales/Cymru Team | 02922 401892 |
| Advice and Representation/Social Workers Union | 0121 622 8413 |
