The annual Labour Party conference has been taking place virtually over the past four days, but it shadows in comparison to the 13,000-strong attendees that normally descend upon Liverpool or Brighton this time each year.
BASW England’s Adults Practice, Policy and Education (PPEG) group is pleased that the Ombudsman for Local Government and Social Care has given advice to local authorities about principles they must follow in the Annual Review of Social Care Complaints 2018-19.